Confidential Hospitality Industry Survey

Confidential Hospitality Industry Survey
Recruiting, Hiring, Training, Career Development, Practices and Assessment.

The following survey will be conducted and maintained in the strictest of confidence. The information gathered will not be shared and shall not be used in any manner other than for the sole purpose of this research project.

Survey volunteers have completed this in about five minutes. If you would like to participate anonymously just enter five X's into the Name and Organization boxes below. A valid E-mail Address IS required to track, tabulate and confirm the survey information (see our Privacy Policy below.)

Name *
E-mail Address *
Organization *
Industry Category - Check ALL that Apply
	Fine Dining
	Catering
	Casual Dining
	Quick Service
	Independent
	Chain Owned
	Franchised
	Institutional (B&!)
	Tourism
	Health Care
	Government
	Recreational
	Travel
	(Other)
If Other - Describe
Units You are Responsible for - Current Number
Company / Organization Units - Total number
Employees You are Responsible for - Current Number
Total Employees - Current Number
Supervisor Positions - Current Number
Training Positions - Current Number
First Level Managers - Current Number
Second Level Managers - Current Number
General Managers - Current Number
Area Managers - Current Number
Sales / Public Relations Positions - Current Number
Regional Managers - Current Number
Vice President Positions - Current Number
Human Relations Managers - Current Number
Division or above / President Positions - Current Number
Other - Describe Here
Lead Cooks - Total Number in Skilled Positions
Entry-level Chefs - Total Number in Skilled Positions
Pastry Chefs - Total Number in Skilled Positions
Dietitians / Nutritionists - Total Number in Skilled Positions
Finance / Controllers - Total Number in Skilled Positions
Purchasing - Total Number in Skilled Positions
Marketing - Total Number in Skilled Positions
Other Skilled Position - Describe Here
Total Number in This Skilled Position
For Management Positions - What is the Average Annualized Turnover Rate (%) Per Replacement?
For Management Positions - What is the Average Annualized Turnover Cost ($) Per Replacement?
For Skilled Positions - What is the Average Annualized Turnover Rate (%) Per Replacement?
For Skilled Positions - What is the Average Annualized Turnover Cost ($) Per Replacement?
For Hourly Staff - What is the Average Annualized Turnover Rate (%) Per Replacement?
For Hourly Staff - What is the Average Annualized Turnover Cost ($) Per Replacement?
For Management Positions What Recruiting Methods do You Use?
For Skilled Positions What Recruiting Methods do You Use?
What Resources do You Find Most Helpful for Recruiting for Management Positions?	Media Ads Internet Professional Recruiters Campus Interviews and/or Coordinators Your Own Employees Other (List Below)
Other Recruiting Methods
What Resources do You Find Most Helpful for Recruiting for Skilled Positions?	Media Ads Internet Professional Recruiters Campus Interviews and/or Coordinators Your Own Employees Other (List Below)
Other Recruiting Methods
What is Your Annual Cost of Recruiting ($)?
Does Your Organization Offer Tuition Assistance?	No Yes
If Yes - Describe the Program
Does Your Organization Offer Any Sort of Career Development Program?	No Yes
If Yes - Describe the Program
Would You be Willing to Participate in and Industry-sponsored "Focus Group" on Recruiting and Employee Development?	No Yes
If Yes - Please Describe Your Criteria
Do You Have Additional Feed-back That You Feel Would be Helpful? (Please Explain)
Please Contact Me	Yes No
By Telephone
By E-Mail
By Postal Mail
Would You Like to be Made Aware of the Results of this Survey?	Yes No

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Thank you for your participation in this survey and for your most appreciated, critical input. We are committed to excellence in our industry. Excellence can only be achieved through successful employees. There is nothing more important to their success than an opportunity to receive an excellent education, outstanding training, aggressive, consistent motivation, along with consistent career monitoring and development. You have just participated in defining the criteria needed to identify just such an opportunity for your future employees.

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